Although a dependable and widely used method, Ecocard ranks somewhat low on the online wallet scale due to their poor user interface and lack of features. More specifically, they offer no debit card, live chat support, or phone support. On the bright side, however, the registration process is quick and simple, emails are answered quickly, and they offer peer-to-peer transactions.
EcoCard is not available in the United States for gambling transactions.
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EcoCard Features
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EcoCard Ratings
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P2P*
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yes
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Customer service
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3.0
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Phone support
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no
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Fees
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3.0
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Live chat support
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no
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Interface
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3.0
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Debit card
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no
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Overall
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3.0
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Average support response time
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3-5 days
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*peer-to-peer transfers
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Funding Methods
The available funding methods, along with their respective fees and times, are shown in the table below.
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Method
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Fee
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Time
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Withdrawal to bank account
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$30
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up to 8 business days
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Bank deposits
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free
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2-5 business days
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Payment to merchant
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free
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instant
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MoneyGram deposits less than 200 USD
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$7
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1-2 business days
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Western Union deposits less than 300 USD
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$10
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1-2 business days
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Credit card deposits
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5%
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instant
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Currency exchange fee
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2%
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Transaction Limits
Bank Deposit - No Limit
MoneyGram - Minimum $100, Maximum $1500
EFT - 750 CAD per transaction, Maximum 1000 CAD per week
Peer-to-peer - $5000 per transaction
Purchase with merchant - No Limit
Payout from merchant - No Limit
Withdrawal - No Limit
Debit/Prepaid Card
EcoCard does not offer a debit card.
Peer-to-peer Transfers
A 1.5% fee is charged for transfers to another EcoCard member. An additional 2% currency fee is charged for transfer to an account in a foreign currency.
Exchange Rates
EcoCard charges a 2% currency fee whenever you transfer from your account to an account in a foreign currency. Please visit www.oanda.com to see the exchange rates they use.
Refer a Friend
EcoCard does not have a referral program.
Contact Info
Users can use the web form to submit questions or email support at one of the addresses listed below. Support will respond to queries on business days between 7:00 to 17:00 Greenwich Mountain Time (GMT). Unfortunately, no immediate phone support is available. Clients must leave a message and Ecocard will return the call.
Phone
Answering machine: +44 (0) 870 763 0177
Fax: +44 (0) 870 763 0188
Email
General information: info@ecocard.com
User support: support@ecocard.com
Technical issues: tech@ecocard.com
Business relations: sales@ecocard.com