NETELLER is currently the most widely used online wallet in the gambling industry. A NETELLER account can be funded by a variety of methods depending on which country you live in. These methods include Bank Wire, InstaCASH, Internet Banking, and Online Check (EFT). In addition, funds can be transferred to any other NETELLER account provided that both the sender and recipient have an extended account.
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NETELLER Features
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NETELLER Ratings
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P2P*
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yes
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Customer service
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4.0
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Phone support
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yes
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Fees
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3.0
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Live chat support
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yes
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Interface
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3.5
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Debit card
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no
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Overall
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4.0
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Average support response time
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0-2 days
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*peer-to-peer transfers
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Funding Methods
The following funding methods are offered by NETELLER and are subject to country of residence. Please contact NETELLER to determine which methods are available in your region.
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Method
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NT Fee*
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Time
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Bank Wire
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none
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varies
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Credit Card**
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3.9%
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varies
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Internet Banking
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none
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1-3 business days
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Online Check (EFT)***
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none
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4-5 business days
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Peer-to-peer transfer
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1.9%
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instant
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*a fee may also be charged by your financial institution
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**may be treated as a cash advance
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***only available to NA members
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NETPoints
NETPoints is a loyalty program for NETELLER clients. Ten NETPoints are earned for every $1 transferred to a merchant. These points can be used to place entries into weekly, bi-weekly, and monthly cash giveaways. Overall however, NETPoints have extremely low value due to the very high number of cash giveaway entries.
Prepaid Card
To obtain a prepaid card, you must have an extended NETELLER account. Using a prepaid card, funds can be withdrawn at ATMs and used at point-of-sale terminals and internet sites in over 210 countries wherever MasterCard ® is accepted. The prepaid card is funded by transferring money from your NETELLER account. (Note: The prepaid card is not available in all countries). The fees associated with the prepaid card are shown in the following table.
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DESCRIPTION
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GBP
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EUR
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USD
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Load Fees
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Load from NETELLER e-wallet
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£0.50
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€ 0.75
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$1.00
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Retail Purchase and ATM Fees
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Retail purchase transaction - worldwide
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free
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free
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free
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ATM withdrawal worldwide
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£2.00
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€ 3.00
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$4.00
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Card Purchase and Admin Fees
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Activation fee
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£5.00
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€ 7.50
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$10.00
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Replacement card (lost/stolen/expired)
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£5.00
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€ 7.50
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$10.00
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Monthly service charge
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free
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free
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free
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Foreign exchange
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1.9%
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1.9%
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1.9%
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Administration fee/Refund fee
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£10.00
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€ 15.00
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$20.00
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Refer a Friend
For any friend you refer that opens an account with NETELLER, your account will be credited with a bonus equal to 20% of your friend’s first deposit into NETELLER, up to a maximum bonus of $20. In addition, your friend’s account will be credited with a bonus equal to 10% of your friend’s first deposit, up to a maximum bonus of $10.
Note:
Chinese residents are not eligible for this program
To be eligible for this bonus, your friend must make a deposit into his NETELLER account within 30 days.
Contact Info
Phone
Direct dial number 1-403-233-9466
From other countries view numbers here
Email
General emails use online web form
Verification docs idocs@neteller.com